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🚚 Shipping Policy — TechTrendPro

Thank you for shopping at TechTrendPro!
Below you will find all the important details regarding our shipping process.

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📦 Order Processing

All orders are processed within 1–2 business days (Monday to Friday).
Orders placed on weekends or public holidays will be processed on the next business day.

If we are experiencing a high volume of orders, processing times may be slightly delayed.
You will receive an email confirmation with tracking information once your order has been shipped.

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🌍 Shipping Locations

We currently ship orders from our European warehouses (mainly in Germany) to customers within Germany, the European Union, the United Kingdom, and selected international destinations.

If your country is not available at checkout, please contact us at contact@techtrendpro.com for assistance.

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🚀 Estimated Delivery Times

We prioritize fast, reliable, and duty-free shipping for all EU customers.

Total delivery time = processing time (1–2 days) + shipping time (as listed above).
Delivery times are estimates and may vary slightly depending on local postal services or peak seasons.

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💰 Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order weight.
From time to time, we may offer free shipping promotions, which will be displayed during checkout if available.

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🕵️ Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information typically becomes active within 24–48 hours after dispatch.
You can track your order directly via the carrier’s website or our Order Tracking page.

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🛃 Customs, Duties, and Taxes

Orders shipped within the European Union are duty-free.
For orders outside the EU, any customs duties, taxes, or import fees are the responsibility of the customer.

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❗ Shipping Delays or Lost Packages

We do our best to ensure timely delivery, but delays may occur due to:

• Courier issues, weather conditions, or customs inspections

• Increased shipping volume during peak seasons

If your order has not arrived within 30 business days, please contact us.
We will investigate and do our best to provide a resolution or replacement.

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🏠 Incorrect or Incomplete Address

Please make sure your shipping address is correct at the time of checkout.
We cannot be held responsible for deliveries delayed or lost due to incorrect or incomplete addresses.

If your order is returned to us due to an incorrect address, additional re-shipping fees may apply.

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🔁 Undeliverable or Unclaimed Packages

Packages returned to us due to non-delivery (e.g., incorrect address, customs refusal, or unclaimed package) may be subject to restocking or reshipping fees.
Please refer to our Refund Policy for more details.

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💬 Questions?

If you have any questions about your shipment, please don’t hesitate to contact us:
📧 contact@techtrendpro.com
We’re always happy to assist!